COMMITMENT TO PRIVACY
This Policy explains what personal information we obtain from you in your use of our website, our mobile app and the services we provide and the steps we take to secure that personal information. GM E-trading will not collect, use or disclose your personal information in a way that is incompatible with applicable legislation or this Policy. In this Policy, the terms “we”, “our” and “us” refer to GM E-trading and the terms “you”, “user”, and “your” refer to a visitor to our website or user of our mobile app or services.
INTRODUCTION & SCOPE OF POLICY
In accordance with PIPA, this Policy addresses personal information about individuals and does not apply to information about corporate or commercial entities who are our suppliers or customers. Commercial information may be subject to protection under other policies and practices and through contractual arrangements, including confidentiality agreements. This Policy does not impose any limits on the collection, use or disclosure of the following information by GM E-trading:
(a) your business contact information; or
(b) publicly available information.
GM E-trading is accountable and responsible for personal information under its control. GM E-trading has designated a Privacy Officer who is accountable for GM E-trading’s compliance with this Policy. You can reach our Privacy Officer as specified in Section 15 of this Policy.
GM E-trading has adopted procedures to protect personal information, receive and respond to complaints and inquiries and train staff regarding privacy policies and procedures.
GM E-trading collects and uses your personal information for the following purposes:
(a) to provide and administer products and services requested by you and to use and disclose the information for any purpose required for the provision of such products and services, including, without limitation, billing and processing payments for the provision of requested products and services and the administration of GM E-trading’s retail software application that enables customers to pay for, and merchants to collect payment for, products and services through an online platform;
(b) to determine which products and services may meet your potential needs, and to deliver the content most suited to your needs;
(c) to provide you with information about GM E-trading products and services, including providing you with marketing material about GM E-trading, unless you opt out of receiving this information, as provided below;
(d) to protect GM E-trading, yourself and others from error, fraud and other illegal activity and to safeguard the financial interests of GM E-trading;
(e) to authenticate your identity and communicate with you;
(f) to provide personal information to First Data Corporation, its affiliates, and anyone else working for or dealing with GM E-trading, in order to facilitate payment processing;
(g) to collect debts owed to GM E-trading;
(h) to manage or transfer assets or liabilities of GM E-trading, for example in the case of an acquisition or merger, the provision of security for a credit facility or the change of a carrier; and
(i) to comply with legal and regulatory requirements.
The purposes listed above are a reasonably necessary part of your relationship with GM E-trading.
When your personal information is to be used for a purpose not previously identified, the new purpose will be disclosed to you prior to such use, and your consent will be sought unless the use is authorized or required by PIPA or other law.
Other than the consent specified above, GM E-trading will obtain your consent to collect, use or disclose personal information for any purpose not identified in this policy, except where GM E-trading is authorized or required by PIPA or other law to do so without consent.
Your consent may be express or implied or given through your authorized representative.
Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify GM E-trading that you do not wish your personal information collected/used/disclosed for optional purposes following reasonable notice to you) or otherwise. For example, consent may be expressed orally over the telephone at the time information is being collected; electronically, when submitting an agreement, application or other information; or, in writing when signing an agreement or application form.
You may withdraw your consent at any time, subject to legal or contractual restrictions, provided reasonable written notice of withdrawal of consent is given by you to GM E-trading. Upon receipt of your written notice, GM E-trading will inform you of the likely consequences of the withdrawal, which may include the inability of GM E-trading to provide certain products or services for which the delivery of that information is a prerequisite.
LIMITS ON COLLECTION OF PERSONAL INFORMATION
GM E-trading will not collect personal information indiscriminately and will limit its collection of your personal information to what is reasonably necessary to provide a product or service, and which is reasonably necessary for the purposes consented to by you. GM E-trading may also collect information as authorized by PIPA or other laws.
LIMITS ON SHARING OF PERSONAL INFORMATION
GM E-trading will never sell your personal information and will not share personal information with third parties except as necessary to carry out its business, at your request, or, as required by law or other legal processes.
RETENTION OF PERSONAL INFORMATION
GM E-trading will retain personal information only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. We have technological and operational security policies and procedures in place to protect your personal information from loss, misuse, alteration or unintentional destruction.
GM E-trading will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes. GM E-trading will take due care when destroying personal information so as to prevent unauthorized access to such information.
GM E-trading will make a reasonable effort to ensure that personal information it is using or disclosing is accurate and complete. GM E-trading will rely on you to ensure that certain information, such as your street address, e-mail address or telephone number, is current, complete and accurate.
If you notify GM E-trading of the inaccuracy or incompleteness of personal information, GM E-trading will amend the information as required. If appropriate, GM E-trading will send the amended information to third parties to whom the information has been disclosed.
When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, GM E-trading will annotate the personal information under its control with a note that a correction was requested but not made.
SAFEGUARDING PERSONAL INFORMATION
GM E-trading protects the personal information in its custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. GM E-trading personnel who have access to your personal information have been trained and are required to maintain the confidentiality of such information.
You should be aware that confidentiality and security are not assured when information is transmitted through e-mail or wireless communication. GM E-trading will not be responsible for any loss or damage suffered as a result of a breach of security or confidentiality when information is transmitted by e-mail or wireless communication.
STORAGE OF PERSONAL INFORMATION
Information provided to GM E-trading may be stored on servers domestically or abroad, including third-party servers in the United States. As such, information stored by GM E-trading may be accessible to local courts, law enforcement, and governmental authorities of the United States.
You have a right to access your personal information help by GM E-trading.
Upon written request and authentication of your identity, GM E-trading will provide you with personal information under its control, information about the ways in which that information is being used and a description of the individuals and organizations to whom such information has been disclosed.
GM E-trading may charge a reasonable fee for providing personal information in response to a PIPA access request and will provide an estimate of any such fee upon receiving a written access to personal information request. GM E-trading may require a deposit for all or part of the fee.
GM E-trading will make personal information available within 30 days or provide written notice where additional time is required to fulfill the request.
In some situations, GM E-trading may not be able to provide access to certain personal information. GM E-trading may also be prevented by law from providing access to certain personal information.
Where an access request is refused in whole or in part, GM E-trading will notify you in writing, giving the reason for refusal and outlining further steps which are available to you.
EMPLOYEE PERSONAL INFORMATION
If you are an employee of GM E-trading, GM E-trading may collect, use and disclose your personal information for the purposes of establishing, managing and terminating an employment relationship. Without limiting the foregoing, GM E-trading may collect, use or disclose employee personal information:
(a) to assess and facilitate the implementation of opportunities and social programs for Employees;
(b) to address employee concerns and complaints;
(c) to provide compensation and fulfilling taxation requirements;
(d) to administer policies and procedures regarding training, retention and evaluation of employees;
(e) to refund any expenses incurred by an employee as a result of their employment with GM E-trading;
(f) to administer the physical security of GM E-trading facilities, through the collection of images of an employee captured on a video surveillance system; and
(g) to comply with other requirements imposed by law, including without limitation collecting employee personal information as required by applicable workplace insurance and safety legislation and occupational health and safety legislation.
GM E-trading may collect, use or disclose employee personal information without obtaining consent of the employee, if:
(a) the collection, use or disclosure of such information is reasonable for the purpose of establishing, managing or terminating an employment relationship between GM E-trading; and
(b) GM E-trading notifies the employee that GM E-trading will be collecting, using or disclosing employee personal information and such notification indicates the purpose for such collection, use or disclosure.
Employee personal information does not include:
(a) information prepared or collected by an employee as part of their employment responsibilities or activities with GM E-trading, unless said information includes personal information about another employee who did not prepare or collect the information; and
(b) information to enable an employee to be contacted, including the name, position or title, business telephone number, business address, or business email of the employee.
All other sections of this Policy apply to the collection, use, and disclosure of employee personal information, except where there is a conflict between this section and another section, in which case this section will prevail.
CHANGES TO POLICY
To keep pace with economic and technological changes, GM E-trading may revise this Policy from time to time. The revised Policy will be posted on our website and will come into effect 30 days after it is posted.
Green Mountain E-trading Limited
#135 – 11300 No.5 Road
Richmond, British Columbia V7A 5J7
“collection” means the act of gathering, acquiring, or obtaining personal information from any source, including third parties, by any means;
“consent” means voluntary agreement to the collection, use and disclosure of personal information for specified purposes;
“disclosure” means making personal information available to a third party;
“employee personal information” is information that is collected, used or disclosed solely for the purposes reasonably required to establish, maintain, manage, or terminate an employment relationship between an employee and GM E-trading.
“personal information” means information about an identifiable individual but does not include his or her business contact information. Personal information does not include (a) information concerning corporate or commercial entities or (b) publicly available information. It also does not include information that cannot be associated with a specific individual;
“third party” means an individual or organization other than GM E-trading and you;
“use” means the treatment and handling of personal information by and within GM E-trading.